Farrel
Product Engineer
Problem definition to shipped solution. Operational bottlenecks, internal processes, marketplace complexity.
Constraint
Support workflows depended on engineering.
Decision
Move repeatable workflows into internal tooling.
Outcome — CS requests to engineering
Measured: before about 4 per day, after 1 to 2 per week
Index
Every sheet carries the same three fields, so one can be read against another.
Constraint
Operational notes were taken by hand.
Decision
Start with a bot-first MVP.
Outcome
In progress — not yet measured
Constraint
Live auction state had to remain consistent.
Decision
Make auction planning explicit and versioned.
Outcome — Auction planning
Recorded change: before External, after In-platform
Constraint
Game rules had to work inside fast-moving Slack.
Decision
Make Slack the interface and automate the referee.
Outcome
A live 12-player game ran end to end with 0 referee actions.
Practice
Product Engineer with a backend and product-oriented mindset, across marketplace products, operational software, internal tooling and automation. Based in Brazil, working remotely with international teams.
How I work